Understand the problem.
Tell us what you’ve noticed. We help you make sense of it and explain the next step.
Plumbing & heating · London & Greater London
Get it fixed.Know whatwas done.
Leaks, plumbing faults, no heating or hot water. Tell us what’s happening. We’ll help you get it sorted, with clear explanations along the way.
Water. Heat. Power.Looking after London homes.Illustrative WHP vehicle concept
Clear explanations.Work agreed with you.A record worth keeping.
LONDON & GREATER LONDON
Help near you.
Checking availability…
Coverage and visit times are confirmed for each job.
Updates every 15 seconds. Location may be up to an hour old. Availability is not a confirmed booking.
01 / The WHP approach
Your home.
Your repair.
The full picture.
When something goes wrong at home, you want it sorted — and you want to understand what’s happening.
We explain the findings and your options before agreeing the work. You should feel comfortable asking questions at every step.
See what stays with your job ↗Agree the work.
Know what is being proposed and what it will cost before you agree to proceed.
Ask us afterwards.
If something needs another look, get in touch. We’ll pick up the conversation with you.
02 / A clearer record
The work.
The reasons.
The record.
A photo can explain what words can’t. A written update helps you remember what was discussed.
We keep that information with your job. If you have a question later, or need us to come back, there’s something clear to refer to.
Already in touch? Return to your job ↗WHP / JOB RECORD
Illustrative examplePlumbing & heating
Leaking radiator.
PHOTO REFERENCEReportedWater dripping around the bedroom radiator valve.
DiscussedThe issue and visit arrangements, kept in the conversation.
Kept togetherShared photos, messages and visit updates.
A record you can come back to.WATER HEAT POWER ↗
Example presentation using a radiator enquiry. Not a live customer record.
03 / Plumbing & heating
For the things
your home relies on.
From a persistent drip to a loss of heating, tell us what needs attention.
Plumbing repairs
Water where it belongs.
Leaking pipes, dripping taps, toilets and everyday plumbing faults.
Heating & hot water
Comfort back at home.
Radiator problems, heating faults and a loss of hot water.
Something to install, replace or service? Tell us what you have in mind. Explore our advice & guides ↗
Before you get in touch
A few
straight answers.
Can you help today?
Call 020 3051 4927 with your postcode and a description of the problem. We’ll check availability and confirm what we can arrange.
Will I know the cost before work starts?
We explain the pricing basis and any visit charge before booking. Once the fault has been assessed, we discuss the proposed work and its cost with you before proceeding.
What if I have a question afterwards?
Come back to your conversation or contact WHP. Your messages, photos and shared visit updates help us pick up where we left off.
Do I need an account to ask for help?
No. Send your request with your contact details. We’ll email a link to your private conversation so you can return when you need to. An account is optional.
Water Heat Power